Smart Masterkey’s information and contact details:

Smart Masterkey OÜ

Estonian registry code: 14536552

Address: Valukoja 8/1, 11415 Tallinn, Estonia

Email: info@smartmasterkey.com

Data protection officer: dataprivacy@smartmasterkey.com

Website

This section details the processing of personal data when you visit Smart Masterkey’s website at https://blelocking.com. It explains the information we collect, how we use it, who we share it with, the duration of storage, and your rights and obligations.

Collected information

When you visit our website, https://blelocking.com, we may collect the following information: your IP address, browser version, visit time, usage patterns (e.g., pages viewed), and device details (e.g., geographical location, operating system, host name of the accessing computer). For more details, please see our Cookie Policy.

You may voluntarily provide personal data by filling out forms on our website. This includes your email address, name, and company-related information. Once you provide your name, email address, or other details, your IP address and its history are matched with this new information to create a profile.

If we intend to collect other personal data through our website, we will inform you in advance and explain the purpose of collecting your personal data.

Processing

We process your personal information for the purposes listed below, given our legitimate interest in conducting marketing activities to offer products or services that may interest you and enhance those services you may use. The personal data we collect from you is mainly processed within the European Economic Area (EEA).

Your data is processed for the following purposes:

• To facilitate, personalize, measure, and improve our advertising and marketing efforts.
• To personalize your experience on the sites by presenting products and offers tailored to you.
• To respond to your inquiries and fulfill your requests, such as sending requested materials and newsletters or other related information and materials regarding our services.
• To contact you by email with more information on topics you are interested in.
• To contact you by phone if you have provided your phone number, shown great interest in our content and services, and if we believe our services could benefit your business.
• To organize webinars and other customer events you have registered to participate in.

You can opt-out from receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications.

Only authorized personnel at Smart Masterkey will have access to your personal data as necessary for operating our website, responding to your requests, and providing you with advertising material or customer service.

We may share your personal information with third-party service providers as outlined in this Privacy Notice.

We use a third-party provider for our contact form and marketing automation system, HubSpot LLC. (further information about HubSpot can be found at https://www.hubspot.com). HubSpot employees may have limited access to your data if necessary for technical support and maintenance.

Third-party service providers access personal information only as needed to perform their functions. We ensure that any processing of personal data by third-party service providers is consistent with this Privacy Notice and protects the confidentiality, availability, and integrity of your personal data.

You can always request Smart Masterkey to delete your data collected for marketing purposes by sending an email to dataprivacy@smartmasterkey.com.

Cookies

By visiting this website you consent to the use of  essential cookies.  Functional, targeting (marketing), performance (analytics) cookies are subject to your consent.

Most browsers accept cookies automatically, but if you prefer, you can alter the settings of your browser to erase cookies or prevent automatic acceptance. Generally, you have the option to see what cookies you have and delete them individually; block third-party cookies or cookies from particular sites; accept all cookies; be notified when a cookie is issued; or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and follow the links you find there for more browser-specific information.

If you reject the use of cookies, you will still be able to visit our website but you may be unable to use some services and features. By using our website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.

What are cookies?

Cookies are small text files that are generated and modified by the server, stored by the browser and transmitted between browser and server at each interaction. Cookies are stored on your computer or mobile device when you visit a website.

We use cookies to ensure that this website works properly, to learn how you interact with the content in order to enhance your internet experience and to make our website work even more efficiently and smoothly. We also use cookies to provide the most relevant products and services to our site visitors.

Service

Service is described as Smart Masterkey mobile application and web platform.

Collected information

When you use Smart Masterkey service we may collect the following information about you: first name, last name, phone number, e-mail, phone model, OS version, service provider app version, access logs, organisation name.

Processing

We process and store your personal information with the intention of providing you Smart Masterkey services. The personal data we collect from you is processed within the European Economic Area (EEA).

Your data is processed for the following purposes:

• To provide and maintain our services.
• To notify you about changes to our services.
• Smart Masterkey account registration.
• Organisation profile creation.
• Create, share, monitor accesses.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our service.
• To monitor the usage of our service.
• To detect, prevent and address technical issues.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive.

Smart Masterkey will retain your data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Your rights

Under the GDPR, you have the following rights, subject to applicable statutory limitations:

• Access: Request access to information that Smart Masterkey has about you.
• Correction: Request the correction of information that Smart Masterkey has about you.
• Erasure: Request the deletion of information that Smart Masterkey has about you.
• Restriction: Restrict the use of your personal data.
• Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: Object to the processing of your personal data.
• Withdrawal of Consent: Withdraw your consent for the use of your personal data.
• Complaints: File a complaint with a supervisory authority in the EU/EEA state where you work, normally live, or where any alleged infringement of data protection laws may have occurred.

GDPR also gives you the right to lodge a complaint with a supervisory authority in the EU/EEA state where you work, normally live or where any alleged infringement of data protection laws may have occurred.